特定商取引法に基づく表記
Notice Based on the Specified Commercial Transactions Act (特定商取引法に基づく表記)
Seller: Novariv
Responsible operator: Kaito Alexy Ikeda
Address: Disclosed without delay upon request
Phone: Disclosed without delay upon request
Email: novarivbusiness@gmail.com
Store URL: https://novariv.com
Price: The amount shown on each product page (consumption tax included).
Additional fees: None. Shipping is free within Japan, and prices include tax.
Payment methods: Credit card (Visa / Mastercard / American Express, etc.), PayPay, convenience-store payment (konbini), Shop Pay, Apple Pay, Google Pay.
Payment timing: Payment is confirmed when the order is placed.
Delivery time: All products are made to order and printed in Japan. Orders are generally produced within 2–4 business days and delivered within Japan in approximately 4–6 business days in total. No customs or import procedures apply.
Returns and exchanges:
- Defective, damaged, or incorrect items: contact us within 7 days of delivery with a photo. We will replace or refund the item at our expense, and in most cases you do not need to return it.
- Customer-reason returns (change of mind, wrong size/design selected): because each item is made to order and printed individually, we are unable to accept returns or exchanges for customer reasons. Please review your design, size, and orientation carefully before ordering.
- A size variance of up to 1 cm and minor screen-to-print color differences are normal and are not considered defects.