Contact information

Last updated: October 13, 2026

For general enquiries about Novariv, the planned Hitodama knit release or an existing order, email business@novariv.com. We aim to reply within two business days, Monday to Friday in Japan.

If your question concerns an order, please include your order number. For a delivery or product issue, describe the problem and include photographs if helpful.

Novariv is currently in pre-access and is not accepting orders or pre-orders.